{"id":140,"date":"2026-11-04T12:43:34","date_gmt":"2026-11-04T12:43:34","guid":{"rendered":"https:\/\/digitalclixmedia-websites.com\/mjwellness\/?page_id=140"},"modified":"2026-11-04T12:46:22","modified_gmt":"2026-11-04T12:46:22","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/digitalclixmedia-websites.com\/mjwellness\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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1. Introduction
Welcome to Melissa Joy. Your privacy is important to us, and we are committed to handling your personal information responsibly.
This Privacy Policy explains how Melissa Joy collects, uses, stores and protects personal information when you visit our website, submit an enquiry, request personal training, enquire about sports massage or contact us about Mel\u2019s Bells.
For the purposes of applicable UK data protection law, Melissa Joy is responsible for the personal information collected through this website.
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details provided below.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following information.
Personal and Contact Information
When you complete a contact form or contact us directly, we may collect:
Your name.
Email address.
Telephone number.
General location or postcode, where relevant to mobile services.
Your preferred contact method.
Information included in your enquiry or message.
Service-Related Information
If you enquire about personal training, sports massage or Mel\u2019s Bells, you may choose to provide information about your goals, preferences, availability and service requirements.
Where relevant, you may also share information about injuries, medical conditions, pregnancy or other health-related circumstances that could affect the suitability of a service.
We ask that you only provide information that is relevant to your enquiry. Health information can be particularly sensitive and will be handled in accordance with applicable data protection requirements.
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website hosting, security and analytics tools in use. This may include:
IP address.
Browser type and device information.
Website pages visited.
Approximate usage and interaction information.
Information collected through cookies or similar technologies, where enabled.
The information actually collected depends on the tools and settings used on this website.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests.
Discuss your personal training, sports massage or Mel\u2019s Bells requirements.
Check whether mobile services are available in your area.
Arrange or manage appointments where applicable.
Provide information about the services you have requested.
Maintain relevant business and administrative records.
Protect our website and help prevent misuse.
Understand website performance where appropriate analytics tools are used.
Meet applicable legal and regulatory obligations.
We will only use your personal information where we have an appropriate lawful basis to do so.
4. Our Lawful Basis for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Legitimate interests: To respond to relevant enquiries, administer our business, maintain website security and improve our services, where these interests are not overridden by your rights.
Contract or steps before entering into a contract: Where processing is necessary to take steps at your request before providing a service or to fulfil an agreement with you.
Legal obligation: Where we need to process or retain information to comply with applicable legal requirements.
Consent: Where you have freely given consent for a particular purpose, such as certain non-essential cookies or marketing communications where consent is required.
Where health information is collected, an additional lawful condition may be required under applicable data protection law. We will establish the appropriate condition before processing such information.
5. Health and Sensitive Information
If you voluntarily provide information about an injury, medical condition, pregnancy or other health-related matter, we will use it only where relevant to your enquiry, service suitability, safety or other clearly explained purposes.
We recognise that health information is sensitive personal data. We will only collect and process it where an appropriate lawful basis and any required additional condition under UK data protection law apply.
Please avoid including detailed medical information in general website contact forms unless it is necessary. If further information is needed, we can discuss an appropriate way to provide it.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, security and performance.
Depending on the tools installed, cookies may be used to:
Enable essential website features.
Remember certain preferences.
Understand how visitors use the website.
Measure website performance.
Support other third-party features, if enabled.
Non-essential cookies, including analytics or advertising cookies where applicable, will only be used in accordance with the relevant consent requirements.
You can manage cookies through the website’s cookie settings, where available, and through your browser settings. Disabling certain cookies may affect some website features.
The specific cookies used by this website should be listed in a separate cookie notice or cookie settings tool where required.
7. Third-Party Services and Booking
We may use third-party providers to support our business and website, such as:
Website hosting and maintenance providers.
Email and communication services.
Website analytics or security providers, if enabled.
Online booking services.
Other service providers needed to operate our business.
For example, Colets sports massage appointments may be accessed through the SumUp Bookings service.
When you follow an external booking link, you may be subject to the third party’s own privacy policy, terms and data-handling practices. Please review their information before submitting personal details.
We do not control the privacy practices of independent third-party websites or services.
8. Sharing Your Information
We do not sell your personal information.
We may share relevant information with trusted service providers where necessary to operate our website, respond to enquiries, manage appointments or provide requested services.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Where a third party processes personal information on our behalf, appropriate arrangements should be in place to protect that information.
9. International Data Transfers
Some third-party providers may store or process information outside the United Kingdom.
Where personal information is transferred internationally, we will take the steps required by applicable data protection law, which may include ensuring that an appropriate adequacy regulation or other valid transfer safeguard applies.
Further information about relevant safeguards can be requested using the contact details below.
10. How We Protect Your Information
We take reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include restricting access to information, using appropriate account security and relying on reputable service providers.
However, no website, email transmission or electronic storage method can be guaranteed to be completely secure.
You should avoid sending unnecessary sensitive information through general contact forms or unsecured communication channels.
11. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing services, maintaining appropriate records and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it is held.
When information is no longer required, it will be securely deleted or anonymised where appropriate, subject to any applicable legal retention requirements.
Specific retention periods should be confirmed and documented according to our actual business practices.
12. Your Data Protection Rights
Under applicable UK data protection law, you may have the right to:
Access the personal information we hold about you.
Rectify inaccurate or incomplete information.
Request erasure of your personal information in certain circumstances.
Restrict processing in certain circumstances.
Object to certain types of processing.
Request data portability where the legal requirements apply.
Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
13. Marketing Communications
We may occasionally wish to send information about our services or updates where permitted by law.
Where consent is required, we will obtain it before sending direct marketing communications. You can withdraw your consent or opt out of marketing at any time using the method provided in the communication or by contacting us.
Submitting an enquiry does not automatically mean that you have agreed to receive unrelated marketing communications.
14. Children’s Privacy
Our website and services are primarily intended for adults.
We do not knowingly collect children’s personal information through this website unless there is a clear and appropriate reason to do so and the necessary safeguards and permissions are in place.
If you believe that a child has provided personal information inappropriately, please contact us so that the matter can be reviewed.
15. External Links
Our website may contain links to third-party websites, including online booking services and social media platforms.
We are not responsible for the content, security or privacy practices of external websites. When you leave our website, we recommend reviewing the privacy policy of the website you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal obligations.
Any updated version will be published on this page with a revised \u201cLast Updated\u201d date.
We encourage you to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact us.
Melissa Joy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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